Shipping and payment


Delivery time


Orders of photos with guests and their autographs are realized at Comic-Con Prague on the published date. Immediately after paying for the order, you will receive a numeric code by e-mail, which is used to select a specific time of photoshooting or signing. You will choose the time in this e-shop about 2-3 weeks before Comic-Con Prague. Immediately after selecting the time, you will receive a QR code by e-mail, which you will use on site at the selected time to access the photo and autograph zone and to obtain a photo or autograph.

We will send orders for signed photographs approximately 2-3 weeks after Comic-Con Prague.

We send orders at least once a week, so delivery can be expected within 10 days of ordering.

Payment by card


The fastest way to pay online. In the ComGate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.

Payment by bank transfer


Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.

After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, we will continue to execute the order without delay.

All payments are made through the payment gateway of the company ComGate Payments, a.s.

Contacts


ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: payment-support@comgate.cz
Tel: +420 228 224 267